Our full money back guarantee is pretty fair and simple... We recommend you read it fully. The full money back guarantee covers all orders costing between $20.00 up to $200.00.
Receive your worms alive or get your full money back! All orders are sent with a shipping confirmation and tracking number so both Wild Worms and the customer knows when the package arrived.
To qualify for a full money back refund you must contact us within 24 hours of receiving your worms. If you receive your worms and they don't arrive alive you must contact us right away. Just send us a picture of all the worms and packaging you received. As long as you send us the requested information within 24 hours and your order costed between $20.00 to $200.00 you will qualify for our full money back guarantee no questions asked.
You must contact us right away to qualify for our full money back guarantee. If you don't contact us within 24 hours of receiving your package or your order cost less than $20.00 or more than $200.00 you may not qualify for a refund. Any and all other not mentioned refunds will be at Wild Worms discretion. If you have a problem don't be afraid to let us know, our customer support team is available every day all 7 days of the week!